For patient inquiries and appointment requests.
Contact & Clinic Information
Plan Your Visit
By Appointment Only — No Walk-Ins
Natural Beauty Medical Clinic operates strictly by appointment to ensure every patient receives personalized attention, a thorough consultation and dedicated treatment time. Walk-in appointments are not available.
To schedule an appointment, email the clinic, call or text (604) 722-0601, or use the online booking request form.
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Get in touch
Contact the Right Inbox
All inquiries regarding aesthetic treatments, women’s health, wellness services and professional injectable training can also be directed to the clinic phone number.
For injectable training and mentorship inquiries.
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Opening hours
Clinic Hours
Monday11:00 AM – 6:00 PM
TuesdayClosed
Wednesday11:00 AM – 6:00 PM
Thursday11:00 AM – 6:00 PM
FridayClosed
Saturday11:00 AM – 6:00 PM
Sunday11:00 AM – 6:00 PM
All visits are by appointment only. No walk-ins.
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Location & access
Parking, Directions and Accessibility
Clinic Location
2 Burrard Place, Downtown Vancouver, BC
Parking
The One Burrard Place parkade is located at 1289 Hornby Street, Vancouver, BC V6Z 0G7. Vehicle access is through the rear alley from Drake Street, with the parkade entrance at the rear of One Burrard Place.
Patient visitor parking availability, rates and access instructions for 2 Burrard Place are to be confirmed.
Public Transportation
Canada Line: Travel to Yaletown–Roundhouse Station, exit via Davie Street and walk approximately 750 metres (10 minutes) to One Burrard Place.
Expo Line: Travel to Waterfront Station, then take a connecting bus toward Granville and Drake Street. Walk approximately 270 metres (4 minutes) to One Burrard Place.
Accessibility
We are committed to providing a welcoming and comfortable environment for all patients. If you require mobility assistance or have specific accessibility needs, please contact us at (604) 722-0601 before your appointment so we can help coordinate your visit.
Wheelchair access, elevators and accessible parking arrangements will be confirmed with building management.
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Contact details
Connect with the clinic
01
Visit
2 Burrard Place
Downtown Vancouver, BC
After-hours clinical contact
Your Safety and Well-Being Are Our Priority
If you have questions or concerns following your treatment outside regular clinic hours, call or text (604) 722-0601.
For non-urgent concerns, leave your name, contact information, treatment date and a brief description of your concern. We will respond as soon as reasonably possible during our next available working hours.
Urgent Post-Treatment Concerns
If you experience unusual or increasing pain, skin discolouration, significant swelling or other concerning symptoms following injectable treatments, seek immediate medical assessment.
Sudden vision changes or vision loss following facial injections require immediate emergency care.
Medical Emergencies
If you experience difficulty breathing, chest pain, sudden vision loss, signs of a severe allergic reaction or another medical emergency, call 911 immediately.
For non-emergency medical advice in British Columbia, contact HealthLink BC at 811.
The clinic phone and text messages are not monitored continuously and should not be used as an emergency service.
Cancellation & rescheduling
We Respect Your Time and Appreciate Yours in Return
We understand that unexpected circumstances can arise and schedules may change. Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
24 hours or more
Appointments may be cancelled or rescheduled without penalty.
Less than 24 hours
A cancellation fee may apply if disclosed and agreed to at the time of booking.
No-shows
A missed appointment fee may apply under the same conditions.
Late arrivals
Arriving late may result in a shortened appointment or rescheduling to ensure adequate time for safe and effective treatment.
Unexpected circumstances
Medical emergencies happen. Contact us as soon as possible and each situation will be reviewed individually.
Training Appointments
Professional injectable training, mentorship programs and group sessions may have separate deposit, cancellation and rescheduling requirements. These will be communicated before registration.
How to Cancel or Reschedule
Please email the clinic or text (604) 722-0601.